Helen

Senior Workplace Investigator

Helen is a bilingual workplace investigator with extensive experience in both unionized and non-unionized public sector environments.

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Her background in union counsel and employment law enables her to bring a rigorous, fair, and trauma-informed approach to each investigation.

Expertise

Helen has served as counsel for three major unions representing federal government agencies, a healthcare organization, and a university faculty union. She specializes in investigations involving sexual misconduct, racial bias, research misconduct, and other sensitive workplace issues. Helen is known for her commitment to procedural fairness, skill in trauma-informed interviewing, and ability to produce reports that are both detailed and actionable.

As a workplace investigator, Helen has handled substantial allegations relating to sexual misconduct, racial bias, research misconduct, and more.

Background

Helen’s investigative experience includes a lengthy tenure with the University of Toronto Faculty Association, where she advanced to the position of General Counsel. She has also represented the Service Employees International Union and the Public Service Alliance of Canada. A world traveler, Helen brings cultural awareness and empathy to her work, prioritizing balanced and respectful engagement with all participants.

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Experience

Harassment

Unionized Environments

Procedural Fairness

Misconduct

Discrimination & Bias

Education

B.C.L./LL.B., Faculty of Law, McGill University, 2010

MA, Sociology, York University, 2007

BA, Sociology & Anthropology, Concordia University, 2002

Workplace Investigation Certifications, Rubin Thomlinson LLP, 2016–2023

Workplace Investigation Training and Certificate Program, Human Resources Professionals Association, 2019

AWI-CH (Association of Workplace Investigators Certificate Holder)

Member, Law Society of Upper Canada (since 2012)

Proud to Support Leading Organizations

Our Process

01 Discovery

Typically within 24 hours of your inquiry, our intake specialist will connect with you to understand the circumstances, allegations, relevant policies or legislation, timelines, and any special considerations.

02 Investigator Selection

Based on your needs, we recommend a Lead Investigator and provide their bio and hourly rate. Once approved, we conduct a conflict check to ensure neutrality.

03 Engagement

We prepare a Terms of Reference and Agreement outlining our mutual roles and commitments. After approval, we schedule a kickoff meeting to confirm details and coordinate communications to the parties and relevant stakeholders.

04 Investigation

With everything in place, the investigation begins. You’ll receive regular status updates throughout the process. At conclusion, we deliver a clear, peer reviewed, comprehensive report including findings, analysis, and—when appropriate—recommendations.

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Why work with Certitude?

At Certitude, we bring clarity and confidence to even the most complex workplace matters. Our investigators are selected for their expertise, neutrality, and professionalism—and we’ve built a process that ensures fairness, consistency, and quality.

Expertise with Complex and Sensitive Allegations
Consistent, Defensible Process and Reporting
Truly Neutral and Fair Approach
Deep Bench of Skilled Investigators

Certitude conducts investigations at the request of employers. We do not engage directly with employees. We do not provide legal advice.